Terms of Service

Overview

By accessing our website and placing an order with myholylamp, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

Handmade Products

All of our lamps are individually handcrafted to order. As each item is handmade, slight variations in colour, resin pattern, texture, and small natural imperfections may occur. These characteristics are part of the handmade process and are not considered defects.

Orders

By placing an order, you confirm that:

• All information provided is accurate and complete.
• You are authorised to use the payment method provided.
• You understand that your order is a handmade, made-to-order product.

We reserve the right to refuse or cancel any order at our discretion.

Pricing

All prices displayed on our website are subject to change without prior notice. The price charged will be the price displayed at the time your order is placed.

Production & Delivery

As every lamp is handmade, production generally takes 20–25 days before dispatch.

Delivery estimates are provided as a guide only and are not guaranteed. Delays caused by shipping carriers, customs, weather, or other circumstances outside our control do not constitute grounds for cancellation or compensation.

Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy. By placing an order, you agree to the terms outlined in that policy.

Product Use

Our lamps are intended for indoor decorative use only.

Customers are responsible for using the product safely and in accordance with any instructions provided. We are not responsible for damage resulting from misuse, improper handling, unauthorised modifications, or failure to follow safety guidance.

Intellectual Property

All images, product designs, logos, branding, website content, and written material displayed on this website are the property of myholylamp and may not be copied, reproduced, or used without our prior written permission.

Limitation of Liability

To the fullest extent permitted by applicable law, myholylamp shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product purchased.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of any revised terms.

Contact

If you have any questions regarding these Terms of Service, please contact our customer support team through the contact information provided on our website.